The short version
We do not sell personal information. We do not use private app content such as photos, notes, journal entries, or uploads for advertising profiles or AI training. We collect and use the information needed to operate our products, support users, and keep our services secure.
What this policy covers
This Privacy Policy applies to Bitt-Labs LLC, including our websites, mobile applications, and support interactions. Product specific pages may include additional details for a particular app, but this page is the general privacy policy for Bitt-Labs.
Information we may collect
Depending on the app or service you use, we may collect or process the following categories of information:
- Account information such as your email address, display name, and optional profile details.
- User content such as notes, entries, logs, uploads, photos, or other content you choose to create or store in a Bitt-Labs app.
- Device and technical information such as app version, browser type, crash data, diagnostics, and basic log records used to maintain reliability and security.
- Location information only when you choose to provide it or enable a location-based feature.
- Support information such as the contents of messages you send through support forms or email.
How we use information
- To operate our websites and applications.
- To create, maintain, and secure user accounts.
- To save, sync, back up, restore, and display your content.
- To respond to support requests and product questions.
- To send account-related messages such as confirmations, password resets, or important service notices.
- To monitor performance, troubleshoot issues, and protect our services from abuse or unauthorized access.
What we do not do
- We do not sell your personal information.
- We do not use private user content for advertising profiles.
- We do not use private photos, notes, entries, or uploads to train AI models.
- We do not collect more information than we reasonably need to provide and support our products.
Sharing and service providers
We may use trusted third-party providers to host our services, store data, deliver email, process authentication, or help keep our products reliable and secure. Those providers may process information only as needed to perform services on our behalf.
We may also disclose information when required by law, to protect our rights, or to investigate abuse, fraud, or security issues.
Photos, uploads, and location data
If an app allows you to upload photos, attachments, or notes, that content is used so the product can store and display it as part of your experience. If location features are available, location information is only used for the feature you choose to use, not for unrelated tracking or ad targeting.
Data retention and security
We retain information for as long as needed to operate our services, comply with legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and organizational safeguards to protect information, but no system can be guaranteed to be completely secure.
Your choices
- You may choose what content you provide within our apps.
- You may contact us to request help with account or privacy questions.
- Some products may allow you to edit, export, or delete your content directly inside the app.
Children’s privacy
Our products are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and address it.
Changes to this policy
If this Privacy Policy changes in a meaningful way, the updated version will be posted on this page and the effective date will be updated above.
Contact
For privacy questions about Bitt-Labs, please use our support page.